Terms of Service

These terms govern your use of the DominicanVest website and any service you purchase from us.

DominicanVest is a Dutch eenmanszaak (sole proprietorship), registered with the Chamber of Commerce under number 89592654, VAT identification number NL003787200B06, established at Libellenstraat 18A, 3061 VE Rotterdam, Netherlands. A sole proprietorship has no separate legal personality: your contract is with the proprietor trading under the name DominicanVest. Full details are on our Company Details page.

You can reach us at info@dominicanvest.com. That address is also where you send a withdrawal, a complaint or a privacy request.

These terms apply from the moment you use the website, and to every order you place.

Each version of this document carries a version number and an effective date, shown at the top of this page. The version that applies to an order is the version in force when that order was placed — not the version you are reading now. That version is attached to your order confirmation as a PDF, so you always keep a copy of what you agreed to, and earlier versions remain available on this site.

We may change these terms for future orders. A change never applies retroactively to an order already placed.

You need an account before you can place an order; we do not offer guest checkout. You must be at least 18 and able to enter into a binding contract.

Keep your sign-in details to yourself. You are responsible for what happens under your account, unless you have told us it has been compromised and we have had a reasonable opportunity to act.

You can close your account at any time. Closing it does not delete the records we are legally required to keep — our Privacy Policy sets out exactly what is deleted, what is anonymised, and what is retained and for how long.

DominicanVest produces written research and analysis on real estate in the Dominican Republic, prepared for you and for the specific property or question you bring to us. Each service is described on its own page, including what it covers, the expected delivery time, the approximate length of the report and whether a call is included.

Our services are services, not off-the-shelf products: each report is researched and written for your situation using the information you supply. That matters for your right of withdrawal — see section 9.

What we do not do: we are not an estate agency, we do not act as a broker or intermediary in any transaction, we do not carry out formal valuations, and we do not provide investment, legal or tax advice. The Research & Analysis Disclaimer explains where our work ends and where you need a qualified local professional.

Selecting a service and continuing to checkout creates an order in your account. The contract is concluded when you complete payment and we confirm it.

Immediately after that we send you a confirmation by email with a PDF containing these terms, the withdrawal information, the model withdrawal form, the refund policy and the details of what you ordered. That PDF is your record: it cannot change, and it is sent before we begin work.

Most of our services require you to complete an intake after payment: the property or question, links or references, and the context we need to research it properly. Some services include a call, for which you propose times and we confirm one.

We can only work with what you give us. If the intake is incomplete, inaccurate or missing, the delivery time does not start and we will ask you for what is missing.

If we cannot obtain the information we need to complete the work — from you or from available sources — we will tell you, explain what is missing, and agree with you how to proceed. We will not deliver a report that pretends to certainty we do not have.

Delivery times are stated on each service page and are counted in business days from the moment we have a complete intake, not from payment.

Reports are delivered digitally to your account, where you can download them. We will email you when a report is ready.

If a delivery time cannot be met we will tell you before it expires, with a new date. Where a delay is substantial and caused by us, you may cancel and receive a refund of the portion not yet performed — see Cancellation & Refunds.

Where a service includes revisions, the service description says so and states how many and within what period. Where it says nothing, no revision round is included.

Prices are shown on each service page in the currency you are viewing. The price you see is the price you pay — any VAT that applies is contained within it, not added at the end. Where VAT applies, your invoice shows how much of the total it is, so a business can reclaim it.

Payment is taken at checkout through Stripe. We never see or store your card details. An invoice is issued after payment and is available in your account.

Where a service is priced "from" an amount, the page says so: you pay a deposit that books a scoping call, the fee is agreed with you afterwards, and the deposit is credited against it. The Cancellation & Refunds page explains what happens if you decide not to proceed.

If you are a consumer in the EU or the EEA you have 14 days to withdraw from your purchase without giving a reason. The period runs from the day the contract is concluded.

Because our services are services rather than downloadable products, the right does not simply disappear when you click something. It works like this:

If you ask us to start work during those 14 days and acknowledge that you will lose the right once the work is fully performed, we begin straight away. You can still withdraw while the work is in progress, and you then pay a proportionate amount for what has been done up to the moment you tell us. Once the report has been delivered, the work is fully performed and the right no longer applies.

If you do not ask us to start, we wait until the 14 days have passed and then begin. You keep the full right during that period.

The complete explanation, the deadlines, and the model withdrawal form are on the Right of Withdrawal page. Business buyers do not have a statutory right of withdrawal; our voluntary cancellation terms still apply.

Separately from the statutory right of withdrawal, we operate a cancellation and refund policy that covers work not yet started, work in progress, delivery failures and quality complaints. It is set out on the Cancellation & Refunds page and forms part of these terms.

Nothing in that policy limits your statutory rights as a consumer.

The report is written for you. We keep the copyright; you get a licence to use it for your own purposes — your own decision-making, and sharing it with your own advisers, lender, lawyer, accountant or business partners in connection with the property or question it concerns.

You may not publish it, resell it, redistribute it, or present it as your own work or as an independent third-party opinion obtained for someone else. You may not use it to market a property to buyers.

If you want to quote from a report publicly, ask us. We will usually agree, provided the quotation is accurate and attributed.

Do not attempt to gain unauthorised access, disrupt the service, scrape it at a scale that affects other users, or use it for anything unlawful.

Where you post a comment on an article, our Community Guidelines apply. They explain what is not allowed, how we moderate, how you are told when something is removed and why, and how to contest that decision.

We may suspend or close an account that breaches these terms, that is used unlawfully, or where there is a credible risk of fraud or chargeback abuse. Where we do, we will tell you why unless the law prevents us.

Suspension does not affect work already paid for: if we close your account while an order is outstanding, we either complete it or refund the portion not performed.

You may close your account at any time.

Our research draws on public registers, market data, listings, developer materials and other third-party sources. We cite what we use so you can check it.

We verify what can reasonably be verified from where we sit and we say clearly when something could not be confirmed. We do not warrant the accuracy of information produced by a third party, and we are not responsible for what a developer, agent or seller tells us or you.

Where our work references another professional — a lawyer, notary, surveyor or accountant — that is not a recommendation for which we accept responsibility, and we receive nothing for naming them. See Independence.

We promise to research diligently, to state our sources, to distinguish what we observed from what we estimated, and to tell you what we could not verify.

We do not promise any outcome. Nothing we produce is a guarantee of rental income, resale value, capital growth, planning permission, title, construction quality or delivery by a developer. Projections are assumptions with the assumptions stated, not predictions.

The Research & Analysis Disclaimer sets this out in detail and forms part of these terms.

Where we fail to perform properly, our liability for the work is limited to the fee you paid for the service concerned.

We are not liable for loss of profit, loss of opportunity, or for an investment decision you take. Your decision remains yours, taken with your own advisers.

Nothing in these terms limits liability that cannot be limited by law — including liability for death or personal injury, for intent or gross negligence, or under mandatory Dutch consumer law. If you are a consumer, this section applies only so far as Dutch law permits, and where it does not, your statutory rights are unaffected.

We are not in breach where performance is prevented by something outside our reasonable control — including the unavailability of a public register or data source we depend on. Where that happens we will tell you promptly and agree a new date, or refund the portion not performed if the delay makes the work pointless for you.

If something is wrong, tell us at info@dominicanvest.com. Describe the order and what the problem is.

We acknowledge every complaint within 5 business days and respond substantively within 30 days. If we need longer we will say so and why.

We are not affiliated with a disputes committee (geschillencommissie). If we cannot resolve a complaint between us, you remain free to go to court — see section 19.

Dutch law applies to these terms and to any agreement between us.

If you are a consumer, this does not take away the protection of the mandatory law of the country where you live. Where the law of your own country gives you rights that Dutch law does not, you keep them.

Disputes may be brought before the competent court in the Netherlands. A consumer may also bring proceedings before the court of the country where they live, and we may only bring proceedings against a consumer before that same court. For business buyers, the competent court is the court in Rotterdam, the Netherlands.

We may change these terms. A new version gets a new version number and an effective date, and the change is described in the document history on this page.

A change applies to orders placed after it takes effect. It never changes the terms of an order already placed — those remain the version in the PDF you received with your confirmation.